When a reload helps
Use reload after app setup, an identifier change or a package change. It does not activate a subscription or automatically fix buffering or an expired player licence. First check the service status and saved app in your account.
Request and result
Configuration is prepared for the selected account device. Do not copy playlists from old messages.
- Open the affected connection and check its app and identifier.
- Send one reload request for that connection.
- Wait for app confirmation; an accepted request may still be processing.
- After confirmation, fully close and reopen Anume Player.
If the result stays unconfirmed
Do not resend immediately: the first request may already exist. Keep its reference and contact support. Test playback on two channels; upload confirmation does not prove every channel works.
